Terms and Conditions:
Desert Highways reserves the right to change these Terms and Conditions at any time without prior notice.
All items are in Australian Dollars.
If an item is listed as a ‘second’ and outlines what makes it a second, this item is purchased with the understanding that it cannot be returned for those reasons outlined. It can however be returned if it meets the other criteria which allows it to be returned.
Desert Highways uses the highly secure Paypal site for online payments. PayPal automatically encrypts your confidential information using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, their server checks that you’re using an approved browser – one that uses SSL 3.0 or higher.
Please note that if you are paying via Direct Deposit, all items will be sent once full payment is cleared and the details are shown in our account. Please note this can 1 – 2 working days.
Desert Highways acts in accordance with the Privacy Act 1988. Any personal information collected (including credit card details, names, e-mail addresses, postal addresses and passwords) will not be disclosed, sold or loaned to any third party not directly related to the processing of your order.
By entering your details you agree that Desert Highways may contact you regarding future releases and other promotional material. We will also not bombard your inbox, that’s just annoying.
All items are sent registered with tracking and insurance through Australia Post. Desert Highways accepts no responsibility for items lost or damaged once it leaves our premises though we will do what we can to deal with any issue that may arise with Australia Post on your behalf.
Customs and import taxes may be applicable on some orders sent overseas. Please check with your own states, territories and countries applicable laws and shipping limitations.
Shipping cost includes cardboard mailer, Registered Post or Pack and Send (depending on location) with tracking and insurance through Australia Post.
Returns & Exchanges:
Desert Highways acts in accordance with Australian Consumer Law (ACL) which came into effect 1 January 2011.
We advise all of our customers to retain all receipts in case an issue rises.
We will refund or exchange any item deemed to be a manufacturing fault. All items that are seen to be faulty must be reported to us within 48 hours of being received. Please e-mail us first with your order number, description and contact details with FAULTY (insert order number) in the description of the e-mail.
All items returned must be accompanied with a copy of the original receipt and a description outlining the fault.
Desert Highways does not accept returns or exchanges for change of mind; if a release is not what you expected it to sound like; for misusing a product or if you accidently scratched the vinyl.
All items must be returned within 7 days of the original delivery date.
Most of our items are sent sealed, although some do come unsealed from the manufacturer / distributor. Please be careful handling all items and especially but not limited to prints and clothing, as we do our best to carefully inspect every item prior to shipping. All items must be returned in original received condition; sealed (if sent this way), unworn, unplayed and unused in any manner. Any item returned not in its original condition will be sent back at the consumer’s expense. All items sent back for return are done so at the buyer’s expense. Desert Highways is not accountable or responsible for postage costs, loss of item during shipping or any damage caused during shipping.
All content within this site is copyright Desert Highways or the associated band represented.